Although convenient, online studying can also feel isolating. After all, you’re all alone in front of a screen, probably missing the camaraderie and face-to-face interactions of a physical classroom.

That’s why our team at the Open Institute of Technology set out to change the typical online education experience, breaking down all the virtual barriers before them. The goal is clear – OPIT students are never to feel alone during any step of their academic journey. And this goal wasn’t only met but surpassed rather spectacularly (if we do say so ourselves).

Are you interested to know how our team pulled it off? Great! At OPIT, we love questions, as well as sharing success stories.

To answer this question thoroughly, we enlisted the help of Rosario Maccarrone, our Director and Head of Student Services, and Sara Ciabattoni, our Class Coordinator. They’ll break down OPIT’s impressive support system, which has effortlessly transformed students from over 40 countries worldwide into a close-knit community.

How Does OPIT Support Its Students?

When it comes to student support, one thing’s for sure – few (if any) remote learning programs offer such an intricate and well-thought-out web of support as OPIT does. This support starts before you even enroll in the Institute and often ends only after you’ve landed your dream job.

Admission Support

At OPIT, we have a dedicated admissions team that guides applicants every step of the way – from expressing interest in a specific course to becoming a student. This team has a simple goal – to ease your path into OPIT. So, don’t hesitate to ask any questions regarding the application process itself, program details, or course requirements.

Administrative Support

Let’s not sugarcoat it – starting a new program can be extremely chaotic. You might have trouble enrolling in courses, managing your schedule, and navigating all the complexities of a new academic environment. But don’t worry; it’s our administrative support team to the rescue! This team will help you breeze through all the administrative requirements, from applying for courses to getting certificates.

In this regard, we must also mention the lovely Sara, aka our class coordinator.

Class Coordinator

The class coordinator is here to help the OPIT students with their everyday needs and tasks. This might include questions about classes, deadlines, or interactions with other students and faculty members. Let’s put it this way – if you’re ever unsure who to reach out to, Sara is your go-to person.

As she puts it, “You can reach out to me, and I will guide you.” Take this as a blanket statement, whether you have a specific question or are simply struggling with time management or your studies.

Learning Support

At the end of the day, all OPIT students are here to learn. That’s why Rosario made it his mission to ensure top-notch learning support for each and every OPIT student.

Tutors

It’s perfectly natural to struggle with specific parts of your coursework, especially if you’re dealing with these concepts for the first time. That’s why there’s a dedicated team of tutors at your disposal at all times.

When we say “at all times,” we truly mean it! These tutors are available seven days a week, every day of the calendar year. You can reach them and ask for any lecture-related assistance you might need.

You’ll promptly receive an answer from these professionals who have strong backgrounds in computer science and tech. Most of our academic tutors have a PhD or are currently obtaining one, so you can rest assured you’re in good hands.

Professors

With classroom learning, posing a question to your professor is a breeze – you just raise your hand! In most online classrooms, however, this option doesn’t exist since classes are usually pre-recorded.

That’s why OPIT offers a live class once a week featuring a handy Q&A session. This session is the perfect opportunity to directly interact with professors in charge of different subjects, gather all the necessary information, or resolve any doubts. After all, some questions are quite complex and can only be answered by the experts.

And that’s precisely what our professors are. Some of them have taught in universities for their entire careers. Others have a long and impressive history in the industry, having worked at tech giants like Microsoft and Meta. Either way, our careful selection of professors is a guarantee that “what we say is what we do,” as Rosario puts it.

Continuous Assessment

Though this isn’t a team per se, the continuous assessment methodology employed by the OPIT faculty is a crucial element of support for our students.

This methodology is exactly what it sounds like – students are assessed continuously throughout the duration of their courses. There are many pedagogical benefits to this approach, but the two primary ones are as follows.

One, our students can advance their knowledge gradually, which allows them to retain and apply information more effectively. And two, it eliminates the stress of cramming for the big and scary final exam that often overwhelms the students. Sara emphasizes that this approach allows you to enter the job market with a well-rounded understanding of your field.

Career Support

Speaking of entering the job market, OPIT will lend you a helping hand in this regard as well. The goal of the career support team is to “help students shift from their academic journey into their professional journey [with ease],” as Sara puts it.

Career Advisors

Given that most OPIT programs equip you with skills for dozens of different career paths, you might struggle with choosing only one. That’s where our career advisors come into play.

As you approach the end of your academic journey, these advisors will work with you to assess your skills, capabilities, and qualities, helping you pinpoint the most suitable career path. Then, they’ll review your CV and coach you on presenting yourself to potential employers in the best possible way. They’ll even help you look for a job and present you with some tailored job listings.

Internship Opportunities

If you want to gather more practical experience before fully entering the professional arena, our career advisors can help you find tailored internship positions to suit your needs.

Practical Skills

There’s a reason the above section is so short. OPIT prides itself on its competence-based approach that lets students “learn by doing,” as Rosario puts it.

OPIT courses are pretty hands-on, with at least two assignments whose goal is to help you put your knowledge into practice. Rosario calls this “filling the gap between theoretical knowledge served by classical universities and applied knowledge that is more often than not given through boot camps or non-accredited courses.”

The goal of this approach is to ensure students can “hit the ground running” and “apply their knowledge from day one.” There’s no need to go through a lengthy training process or learn anything from scratch!

Communication Channels

Given that our mantra at OPIT is “You’re not alone,” it shouldn’t surprise you that we offer several ways to communicate with fellow students and faculty staff.

Canvas

Canvas, our learning platform, is a treasure trove of knowledge and valuable resources. However, it can also serve as a vibrant communication hub.

You see, Canvas offers an option to start (or join) discussions and ask questions regarding anything course-related. Sometimes, professors can even publish some interesting and thought-provoking prompts that go beyond the traditional course material.

In addition, during some live classes (hosted on Zoom and available in Canvas), students are divided into smaller groups and put into breakout rooms. This typically gives them 10 to 15 minutes to work together and start a little discussion or debate. Sara says that she sees “a lot of interaction there,” as she has access to all courses and can review the exchanged messages.

Slack

While Canvas is the ultimate learning platform, it’s slightly too formal for student interactions. That’s why we also provide our students with access to a Slack channel for their classes and each of their courses. Here, students can share “whatever they see fit,” as Rosario puts it.

Moreover, Slack is a valuable tool in the professional context (widely used and integrated into workflows in many companies) – by being able to know and use the tool, students get closer to their job market.

Other Communication Channels

OPIT students are free to use whatever communication channels they want. It’s only natural for them to want to communicate in an environment that’s entirely under their control, as opposed to faculty-controlled Canvas and Slack.

We see no problem with this. In fact, it’s quite the opposite! As Sara explains it perfectly, “We’re really proud because we’re building a community.”

For now, our students prefer communicating via WhatsApp groups and Discord servers, which they use to share their experiences, feelings, and problems. Rosario says that it’s easy to tell what some of these discussions are, as they often spill over in some of the requests the Institute receives in terms of administration and term organization. Of course, we’re always open to feedback and do our best to accommodate the preferences of our students, especially when they’re so wonderfully united.

At OPIT, You’re Never Alone

And there you have it – the complete support system devised to ensure that every OPIT student feels connected, supported, and empowered throughout their academic journey. Apply for one of our highly acclaimed programs today and experience this unparalleled support firsthand.

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Agenda Digitale: Regenerative Business – The Future of Business Is Net-Positive
OPIT - Open Institute of Technology
OPIT - Open Institute of Technology
Dec 8, 2025 5 min read

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The net-positive model transcends traditional sustainability by aiming to generate more value than is consumed. Blockchain, AI, and IoT enable scalable circular models. Case studies demonstrate how profitability and positive impact combine to regenerate business and the environment.

By Francesco Derchi, Professor and Area Chair in Digital Business @ OPIT – Open Institute of Technology

In recent years, the word ” sustainability ” has become a firm fixture in the corporate lexicon. However, simply “doing no harm” is no longer enough: the climate crisis , social inequalities , and the erosion of natural resources require a change of pace. This is where the net-positive paradigm comes in , a model that isn’t content to simply reduce negative impacts, but aims to generate more social and environmental value than is consumed.

This isn’t about philanthropy, nor is it about reputational makeovers: net-positive is a strategic approach that intertwines economics, technology, and corporate culture. Within this framework, digitalization becomes an essential lever, capable of enabling regenerative models through circular platforms and exponential technologies.

Blockchain, AI, and IoT: The Technological Triad of Regeneration

Blockchain, Artificial Intelligence, and the Internet of Things represent the technological triad that makes this paradigm shift possible. Each addresses a critical point in regeneration.

Blockchain guarantees the traceability of material flows and product life cycles, allowing a regenerated dress or a bottle collected at sea to tell their story in a transparent and verifiable way.

Artificial Intelligence optimizes recovery and redistribution chains, predicting supply and demand, reducing waste and improving the efficiency of circular processes .

Finally, IoT enables real-time monitoring, from sensors installed at recycling plants to sharing mobility platforms, returning granular data for quick, informed decisions.

These integrated technologies allow us to move beyond linear vision and enable systems in which value is continuously regenerated.

New business models: from product-as-a-service to incentive tokens

Digital regeneration is n’t limited to the technological dimension; it’s redefining business models. More and more companies are adopting product-as-a-service approaches , transforming goods into services: from technical clothing rentals to pay-per-use for industrial machinery. This approach reduces resource consumption and encourages modular design, designed for reuse.

At the same time, circular marketplaces create ecosystems where materials, components, and products find new life. No longer waste, but input for other production processes. The logic of scarcity is overturned in an economy of regenerated abundance.

To complete the picture, incentive tokens — digital tools that reward virtuous behavior, from collecting plastic from the sea to reusing used clothing — activate global communities and catalyze private capital for regeneration.

Measuring Impact: Integrated Metrics for Net-Positiveness

One of the main obstacles to the widespread adoption of net-positive models is the difficulty of measuring their impact. Traditional profit-focused accounting systems are not enough. They need to be combined with integrated metrics that combine ESG and ROI, such as impact-weighted accounting or innovative indicators like lifetime carbon savings.

In this way, companies can validate the scalability of their models and attract investors who are increasingly attentive to financial returns that go hand in hand with social and environmental returns.

Case studies: RePlanet Energy, RIFO, and Ogyre

Concrete examples demonstrate how the combination of circular platforms and exponential technologies can generate real value. RePlanet Energy has defined its Massive Transformative Purpose as “Enabling Regeneration” and is now providing sustainable energy to Nigerian schools and hospitals, thanks in part to transparent blockchain-based supply chains and the active contribution of employees. RIFO, a Tuscan circular fashion brand, regenerates textile waste into new clothing, supporting local artisans and promoting workplace inclusion, with transparency in the production process as a distinctive feature and driver of loyalty. Ogyre incentivizes fishermen to collect plastic during their fishing trips; the recovered material is digitally tracked and transformed into new products, while the global community participates through tokens and environmental compensation programs.

These cases demonstrate how regeneration and profitability are not contradictory, but can actually feed off each other, strengthening the competitiveness of businesses.

From Net Zero to Net Positive: The Role of Massive Transformative Purpose

The crucial point lies in the distinction between sustainability and regeneration. The former aims for net zero, that is, reducing the impact until it is completely neutralized. The latter goes further, aiming for a net positive, capable of giving back more than it consumes.

This shift in perspective requires a strong Massive Transformative Purpose: an inspiring and shared goal that guides strategic choices, preventing technology from becoming a sterile end. Without this level of intentionality, even the most advanced tools risk turning into gadgets with no impact.

Regenerating business also means regenerating skills to train a new generation of professionals capable not only of using technologies but also of directing them towards regenerative business models. From this perspective, training becomes the first step in a transformation that is simultaneously cultural, economic, and social.

The Regenerative Future: Technology, Skills, and Shared Value

Digital regeneration is not an abstract concept, but a concrete practice already being tested by companies in Europe and around the world. It’s an opportunity for businesses to redefine their role, moving from mere economic operators to drivers of net-positive value for society and the environment.

The combination of blockchainAI, and IoT with circular product-as-a-service models, marketplaces, and incentive tokens can enable scalable and sustainable regenerative ecosystems. The future of business isn’t just measured in terms of margins, but in the ability to leave the world better than we found it.

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Raconteur: AI on your terms – meet the enterprise-ready AI operating model
OPIT - Open Institute of Technology
OPIT - Open Institute of Technology
Nov 18, 2025 5 min read

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  • Raconteur, published on November 06th, 2025

What is the AI technology operating model – and why does it matter? A well-designed AI operating model provides the structure, governance and cultural alignment needed to turn pilot projects into enterprise-wide transformation

By Duncan Jefferies

Many firms have conducted successful Artificial Intelligence (AI) pilot projects, but scaling them across departments and workflows remains a challenge. Inference costs, data silos, talent gaps and poor alignment with business strategy are just some of the issues that leave organisations trapped in pilot purgatory. This inability to scale successful experiments means AI’s potential for improving enterprise efficiency, decision-making and innovation isn’t fully realised. So what’s the solution?

Although it’s not a magic bullet, an AI operating model is really the foundation for scaling pilot projects up to enterprise-wide deployments. Essentially it’s a structured framework that defines how the organisation develops, deploys and governs AI. By bringing together infrastructure, data, people, and governance in a flexible and secure way, it ensures that AI delivers value at scale while remaining ethical and compliant.

“A successful AI proof-of-concept is like building a single race car that can go fast,” says Professor Yu Xiong, chair of business analytics at the UK-based Surrey Business School. “An efficient AI technology operations model, however, is the entire system – the processes, tools, and team structures – for continuously manufacturing, maintaining, and safely operating an entire fleet of cars.”

But while the importance of this framework is clear, how should enterprises establish and embed it?

“It begins with a clear strategy that defines objectives, desired outcomes, and measurable success criteria, such as model performance, bias detection, and regulatory compliance metrics,” says Professor Azadeh Haratiannezhadi, co-founder of generative AI company Taktify and professor of generative AI in cybersecurity at OPIT – the Open Institute of Technology.

Platforms, tools and MLOps pipelines that enable models to be deployed, monitored and scaled in a safe and efficient way are also essential in practical terms.

“Tools and infrastructure must also be selected with transparency, cost, and governance in mind,” says Efrain Ruh, continental chief technology officer for Europe at Digitate. “Crucially, organisations need to continuously monitor the evolving AI landscape and adapt their models to new capabilities and market offerings.”

An open approach

The most effective AI operating models are also founded on openness, interoperability and modularity. Open source platforms and tools provide greater control over data, deployment environments and costs, for example. These characteristics can help enterprises to avoid vendor lock-in, successfully align AI to business culture and values, and embed it safely into cross-department workflows.

“Modularity and platformisation…avoids building isolated ‘silos’ for each project,” explains professor Xiong. “Instead, it provides a shared, reusable ‘AI platform’ that integrates toolchains for data preparation, model training, deployment, monitoring, and retraining. This drastically improves efficiency and reduces the cost of redundant work.”

A strong data strategy is equally vital for ensuring high-quality performance and reducing bias. Ideally, the AI operating model should be cloud and LLM agnostic too.

“This allows organisations to coordinate and orchestrate AI agents from various sources, whether that’s internal or 3rd party,” says Babak Hodjat, global chief technology officer of AI at Cognizant. “The interoperability also means businesses can adopt an agile iterative process for AI projects that is guided by measuring efficiency, productivity, and quality gains, while guaranteeing trust and safety are built into all elements of design and implementation.”

A robust AI operating model should feature clear objectives for compliance, security and data privacy, as well as accountability structures. Richard Corbridge, chief information officer of Segro, advises organisations to: “Start small with well-scoped pilots that solve real pain points, then bake in repeatable patterns, data contracts, test harnesses, explainability checks and rollback plans, so learning can be scaled without multiplying risk. If you don’t codify how models are approved, deployed, monitored and retired, you won’t get past pilot purgatory.”

Of course, technology alone can’t drive successful AI adoption at scale: the right skills and culture are also essential for embedding AI across the enterprise.

“Multidisciplinary teams that combine technical expertise in AI, security, and governance with deep business knowledge create a foundation for sustainable adoption,” says Professor Haratiannezhadi. “Ongoing training ensures staff acquire advanced AI skills while understanding associated risks and responsibilities.”

Ultimately, an AI operating model is the playbook that enables an enterprise to use AI responsibly and effectively at scale. By drawing together governance, technological infrastructure, cultural change and open collaboration, it supports the shift from isolated experiments to the kind of sustainable AI capability that can drive competitive advantage.

In other words, it’s the foundation for turning ambition into reality, and finally escaping pilot purgatory for good.

 

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