Artificial intelligence has impacted on businesses since its development in the 1940s. By automating various tasks, it increases security, streamlines inventory management, and provides many other tremendous benefits. Additionally, it’s expected to grow at a rate of nearly 40% until the end of the decade.
However, the influence of artificial intelligence goes both ways. There are certain disadvantages to consider to get a complete picture of this technology.
This article will cover the most important advantages and disadvantages of artificial intelligence.
Advantages of AI
Approximately 37% of all organizations embrace some form of AI to polish their operations. The numerous advantages help business owners take their enterprises to a whole new level.
Increased Efficiency and Productivity
One of the most significant advantages of artificial intelligence is elevated productivity and efficiency.
Automation of Repetitive Tasks
How many times have you thought to yourself: “I really wish there was a better way to take care of this mundane task.” There is – incorporate artificial intelligence into your toolbox.
You can program this technology to perform basically anything. Whether you need to go through piles of documents or adjust print settings, a machine can do the work for you. Just set the parameters, and you can sit back while AI does the rest.
Faster Data Processing and Analysis
You probably deal with huge amounts of information. Manual processing and analysis can be time-consuming, but not if you outsource the project to AI. Artificial intelligence can breeze through vast chunks of data much faster than people.
Improved Decision-Making
AI makes all the difference with decision-making through data-driven insights and the reduction of human error.
Data-Driven Insights
AI software gathers and analyzes data from relevant sources. Decision-makers can use this highly accurate information to make an informed decision and predict future trends.
Reduction of Human Error
Burnout can get the better of anyone and increase the chances of making a mistake. That’s not what happens with AI. If correctly programmed, it can carry out virtually any task, and the chances of error are slim to none.
Enhanced Customer Experience
Artificial intelligence can also boost customer experience.
Personalized Recommendations
AI machines can use data to recommend products and services. The technology reduces the need for manual input to further automate repetitive tasks. One of the most famous platforms with AI-based recommendations is Netflix.
Chatbots and Virtual Assistants
Many enterprises set up AI-powered chatbots and virtual assistants to communicate with customers and help them troubleshoot various issues. Likewise, these platforms can help clients find a certain page or blog on a website.
Innovation and Creativity
Contrary to popular belief, one of the biggest advantages of artificial intelligence is that it can promote innovation and creativity.
AI-Generated Content and Designs
AI can create some of the most mesmerizing designs imaginable. Capable of producing stunning content, whether in the written, video, or audio format, it also works at unprecedented speeds.
Problem-Solving Capabilities
Sophisticated AI tools can solve a myriad of problems, including math, coding, and architecture. Simply describe your problem and wait for the platform to apply its next-level skills.
Cost Savings
According to McKinsey & Company, you can decrease costs by 15%-20% in less than two years by implementing AI in your workplace. Two main factors underpin this reduction.
Reduced Labor Costs
Before AI became widespread, many tasks could only be performed by humans, such as contact management and inventory tracking. Nowadays, artificial intelligence can take on those responsibilities and cut labor costs.
Lower Operational Expenses
As your enterprise becomes more efficient through AI implementation, you reduce errors and lower operational expenses.
Disadvantages of AI
AI does have a few drawbacks. Understanding the disadvantages of artificial intelligence is key to making the right decision on the adoption of this technology.
Job Displacement and Unemployment
The most obvious disadvantage is redundancies. Many people lose their jobs because their position becomes obsolete. Organizations prioritize cost cutting, which is why they often lay off employees in favor of AI.
Automation Replacing Human Labor
This point is directly related to the previous one. Even though AI-based automation is beneficial from a time and money-saving perspective, it’s a major problem for employees. Those who perform repetitive tasks are at risk of losing their position.
Need for Workforce Reskilling
Like any other workplace technology, artificial intelligence requires people to learn additional skills. Since some abilities may become irrelevant due to AI-powered automation, job seekers need to pick up more practical skills that can’t be replaced by AI.
Ethical Concerns
In addition to increasing unemployment, artificial intelligence can also raise several ethical concerns.
Bias and Discrimination in AI Algorithms
AI algorithms are sophisticated, but they’re not perfect. The main reason being that developers inject their personal biases into the AI-based tool. Consequently, content and designs created through AI may contain subjective themes that might not resonate with some audiences.
Privacy and Surveillance Issues
One of the most serious disadvantages of artificial intelligence is that it can infringe on people’s privacy. Some platforms gather information about individuals without their consent. Even though it may achieve a greater purpose, many people aren’t willing to sacrifice their right to privacy.
High Initial Investment and Maintenance Costs
As cutting-edge technology, Artificial Intelligence is also pricey.
Expensive AI Systems and Infrastructure
The cost of developing a custom AI solution can be upwards of $200,000. Hence, it can be a financial burden.
Ongoing Updates and Improvements
Besides the initial investment, you also need to release regular updates and improvements to streamline the AI platform. All of which quickly adds up.
Dependence on Technology
While reliance on technology has its benefits, there are a few disadvantages.
Loss of Human Touch and Empathy
Although advanced, most AI tools fail to capture the magic of the human touch. They can’t empathize with the target audience, either, making the content less impactful.
Overreliance on AI Systems
If you become overly reliant on an AI solution, your problem-solving skills suffer and you might not know how to complete a project if the system fails.
Security Risks
AI tools aren’t impervious to security risks. Far from it – many risks arise when utilizing this technology.
Vulnerability to Cyberattacks
Hackers can tap into the AI network by adding training files the tool considers safe. Before you know it, the malware spreads and wreaks havoc on the infrastructure.
Misuse of AI Technology
Malicious users often have dishonorable intentions with AI software. They can use it to create deep fakes or execute phishing attacks to steal information.
AI in Various Industries: Pros and Cons
Let’s go through the pros and cons of using AI in different industries.
Healthcare
Advantages:
- Improved Diagnostics – AI can drastically speed up the diagnostics process.
- Personalized Treatment – Artificial intelligence can provide personalized treatment recommendations.
- Drug Development – AI algorithms can scan troves of information to help develop drugs.
Disadvantages:
- Privacy Concerns – Systems can collect patient and doctor data without their permission.
- High Costs – Implementing an AI system might be too expensive for many hospitals.
- Potential Misdiagnosis – An AI machine may overlook certain aspects during diagnosis.
Finance
Advantages:
- Fraud Detection – AI-powered data collection and analysis is perfect for preventing financial fraud.
- Risk Assessment – Automated reports and monitoring expedite and optimize risk assessment.
- Algorithmic Trading – A computer can capitalize on specific market conditions automatically to increase profits.
Disadvantages:
- Job Displacement – Risk assessment professionals and other specialists could become obsolete due to AI.
- Ethical Concerns – Artificial intelligence may use questionable data collection practices.
- Security Risks – A cybercriminal can compromise an AI system of a bank, allowing them to steal customer data.
Manufacturing
Advantages:
- Increased Efficiency – You can set product dimensions, weight, and other parameters automatically with AI.
- Reduced Waste – Artificial intelligence is more accurate than humans, reducing waste in manufacturing facilities.
- Improved Safety – Lower manual input leads to fewer workplace accidents.
Disadvantages:
- Job Displacement – AI implementation results in job loss in most fields. Manufacturing is no exception.
- High Initial Investment – Production companies typically need $200K+ to develop a tailor-made AI system.
- Dependence on Technology – AI manufacturing programs may require tweaks after some time, which is hard to do if you become overly reliant on the software.
Education
Advantages:
- Personalized Learning – An AI program can recommend appropriate textbooks, courses, and other resources.
- Adaptive Assessments – AI-operated systems adapt to the learner’s needs for greater retention.
- Virtual Tutors – Schools can reduce labor costs with virtual tutors.
Disadvantages:
- Privacy Concerns – Data may be at risk in an AI classroom.
- Digital Divide – Some nations don’t have the same access to technology as others, leading to so-called digital divide.
- Loss of Human Interaction – Teachers empathize and interact with their learners on a profound level, which can’t be said for AI.
AI Is Mighty But Warrants Caution
People rely on AI for higher efficiency, productivity, innovation, and automation. At the same time, it’s expensive, raises unemployment, and causes many privacy concerns.
That’s why you should be aware of the advantages and disadvantages of artificial intelligence. Striking a balance between the good and bad sides is vital for effective yet ethical implementation.
If you wish to learn more about AI and its uses across industries, consider taking a course by renowned tech experts.
Related posts
Source:
- IE University – Insights, Published on October 15th, 2024.
By Francesco Derchi
Purpose is a strategic tool for driving innovation, competitive advantage, and addressing AI challenges, writes Francesco Derchi.
Since the early 2000s, technology has dominated discussions among scholars and professionals about global development and economic trends, with the first wave of research regarding the internet’s impact on firms and society focusing on the enabling potential of technologies. The concept of “digital revolution,” as popularized by Nicholas Negroponte, became the new paradigm for broader considerations about the development of the firm’s macro environment, and how businesses could leverage it as an asset for creating competitive advantage. The following wave focused on the convergence of different technologies, such as manufacturing, and included the dynamics of coexistence between humans and machines. From the management side, the major challenges are related to defining effective digital transformation practices that could help to migrate organizations and exploit this new paradigm.
The current technological focus builds on these previous trends, particularly on artificial intelligence and more recently on the emergence of generative AI. The Age of AI is characterized by technology’s power to reshape business and society on a variety of levels. While AI’s pervasive impact is not new for firms, the mainstream adoption of ChatGPT for business purposes and the response to this ready adoption from big tech players like Microsoft, Google, and more recently Apple, shows how AI is reshaping and influencing companies’ strategic priorities.
From a research perspective, AI’s societal impact is inspiring new studies in the field of ethics. Luciano Floridi, now of Yale University, has identified several challenges for AI, characterizing them by global magnitudes like its environmental impact and has identified several challenges for AI security, including intellectual property, privacy, transparency, and accountability. In his work, Floridi underlines the importance of philosophy in defining problems and designing solutions – but it is equally important to consider how these challenges can be addressed at the firm level. What are the tools for managers?
Part of the answer may lie in the increasing and recent focus of management studies around “corporate purpose” and “brand purpose.” This trend represents an important attempt to deepen our understanding of “why to act” (purpose framing) and “how to act” (purpose formalizing and internalizing), while technology management studies address the “what to act” (purpose impacting) question. Furthermore, studies show that corporate purpose is critical for both digital native firms as well as traditional companies undergoing a digital transformation, serving as an important growth engine through purpose-driven innovation. It is therefore fair to ask: can purpose help in addressing any of the AI challenges previously mentioned?
Purpose concepts are not exclusively “cause-related” like CSR and environmental impact. Other types have emerged, such as “competence” (the function of the product) and “culture” (the intent that drives the business). This broadens the consideration of impact types that can help address specific challenges in the age of AI.
Purpose-driven organizations are not new. Take Tesla’s direction “to accelerate the world’s transition to sustainable energy” – it explicitly addresses environmental challenges while defining a business direction that requires constant innovation and leverages multiple converging technologies. The key is to have the purpose formalized and internalized within the company as a concrete drive for growth.
Due to its characteristics, the MTP plays a key role in digital transformation. This necessarily ambitious and long-term vision or goal – the Massive Transformative Purpose – requires firms, particularly those focused on exponential growth, to address emerging accelerating technologies with a purpose-first transformation logic. P&G’s Global Business Services division was able to improve market leadership and gain a competitive advantage over various start-ups and potential disruptors through its “Free up the employee, for free” MTP. This served as a north star for every employee, encouraging them to contribute ideas and best practices to overcome bulky processes and limitations.
My research on MTPs in AI-era firms explores their role in driving innovation to address specific challenges. Results show that the MTP impacts the organization across four dimensions, requiring commitment and synergy from management. Let’s consider these four dimensions by looking at Airbnb:
- Internal Impact: The MTP acts as the organization’s genetic code and guiding philosophy. It is key for leveraging employee motivation, with a strong relationship between purpose, organizational culture, and firm values. Airbnb’s culture of belonging highlights this, with its various purpose-shaping practices, starting with culture-fit interviews delivered during the recruitment process.
- Brand and Market Influence: The MTP contributes directly to building a strong brand and influencing the market. It allows firms to extend beyond functional and symbolic benefits to make the impact of the company on society visible. This involves addressing market demand coherently and consistently. Airbnb’s “Bélo” symbol visually represents this concept of belonging while their MTP features in campaigns like “Wall and Chain: A Story of Breaking Down Walls.”
- Competitive Advantage and Growth: The MTP drives innovation and can lead to superior stock market performance. In digital firms, it’s key in the creation of ecosystems that aggregate leveraged assets and third parties for value creation. The company’s “belong anywhere transformation journey” is a strategic initiative that formalized and interiorized the MTP through various touchpoints for all the different ecosystem members. As Leigh Gallagher details in her 2016 Fortune feature about the company, “When travellers leave their homes, they feel alone. They reach their Airbnb, and they feel accepted and taken care of by their host. They then feel safe to be the same kind of person they are when they’re at home.”
- Core Organization Identity: The MTP is considered part of the core dimension of the organization. More than a goal or business strategy, it is a strategic issue that generates a sense of direction and purpose that affects every part of the organization: internal, external, personality, and expression. This dimension also involves the role of the founder(s) and their personality in shaping the business. At Airbnb, the MTP is often used as a shortcut to explain the firm’s mission and vision. The founders’ approach is pragmatic, and instead of debating differences, time should be spent on execution. At the same time, the personalities of the three founders, Chesky, Gebbia, and Blecharcyzk, are the identity of the firm. They were the first hosts for the platform. Their credibility is key for making Airbnb a trustworthy and coherent proposal in a crowded market.
Executives and leaders of business in the current AI era should embrace three key principles. Be true: Purpose is an essential strategic tool that enables firms to identify and connect with their original selves, decoding their reason for being and embedding it into their identity. Be ambitious: The MTP allows for global impact, confronting major challenges by synthesizing business values and guiding innovation paths to address AI-related issues. Be generous: Purpose allows firms to explicitly address environmental and social issues, taking action on values-based challenges such as transparency, respect for intellectual property, and accountability. By following these principles, organizations and their leaders can maintain their direction and continue to advance in the AI era.
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Source:
- Authority Magazine Medium, Published on September 15th, 2024.
Gaining hands-on experience through projects, internships, and collaborations is vital for understanding how to apply AI in various industries and domains. Use Kaggle or get a free cloud account and start experimenting. You will have projects to discuss at your next interviews.
By David Leichner, CMO at Cybellum
14 min read
Artificial Intelligence is now the leading edge of technology, driving unprecedented advancements across sectors. From healthcare to finance, education to environment, the AI industry is witnessing a skyrocketing demand for professionals. However, the path to creating a successful career in AI is multifaceted and constantly evolving. What does it take and what does one need in order to create a highly successful career in AI?
In this interview series, we are talking to successful AI professionals, AI founders, AI CEOs, educators in the field, AI researchers, HR managers in tech companies, and anyone who holds authority in the realm of Artificial Intelligence to inspire and guide those who are eager to embark on this exciting career path.
As part of this series, we had the pleasure of interviewing Zorina Alliata.
Zorina Alliata is an expert in AI, with over 20 years of experience in tech, and over 10 years in AI itself. As an educator, Zorina Alliata is passionate about learning, access to education and about creating the career you want. She implores us to learn more about ethics in AI, and not to fear AI, but to embrace it.
Thank you so much for joining us in this interview series! Before we dive in, our readers would like to learn a bit about your origin story. Can you share with us a bit about your childhood and how you grew up?
I was born in Romania, and grew up during communism, a very dark period in our history. I was a curious child and my parents, both teachers, encouraged me to learn new things all the time. Unfortunately, in communism, there was not a lot to do for a kid who wanted to learn: there was no TV, very few books and only ones that were approved by the state, and generally very few activities outside of school. Being an “intellectual” was a bad thing in the eyes of the government. They preferred people who did not read or think too much. I found great relief in writing, I have been writing stories and poetry since I was about ten years old. I was published with my first poem at 16 years old, in a national literature magazine.
Can you share with us the ‘backstory’ of how you decided to pursue a career path in AI?
I studied Computer Science at university. By then, communism had fallen and we actually had received brand new PCs at the university, and learned several programming languages. The last year, the fifth year of study, was equivalent with a Master’s degree, and was spent preparing your thesis. That’s when I learned about neural networks. We had a tiny, 5-node neural network and we spent the year trying to teach it to recognize the written letter “A”.
We had only a few computers in the lab running Windows NT, so really the technology was not there for such an ambitious project. We did not achieve a lot that year, but I was fascinated by the idea of a neural network learning by itself, without any programming. When I graduated, there were no jobs in AI at all, it was what we now call “the AI winter”. So I went and worked as a programmer, then moved into management and project management. You can imagine my happiness when, about ten years ago, AI came back to life in the form of Machine Learning (ML).
I immediately went and took every class possible to learn about it. I spent that Christmas holiday coding. The paradigm had changed from when I was in college, when we were trying to replicate the entire human brain. ML was focused on solving one specific problem, optimizing one specific output, and that’s where businesses everywhere saw a benefit. I then joined a Data Science team at GEICO, moved to Capital One as a Delivery lead for their Center for Machine Learning, and then went to Amazon in their AI/ML team.
Can you tell our readers about the most interesting projects you are working on now?
While I can’t discuss work projects due to confidentiality, there are some things I can mention! In the last five years, I worked with global companies to establish an AI strategy and to introduce AI and ML in their organizations. Some of my customers included large farming associations, who used ML to predict when to plant their crops for optimal results; water management companies who used ML for predictive maintenance to maintain their underground pipes; construction companies that used AI for visual inspections of their buildings, and to identify any possible defects and hospitals who used Digital Twins technology to improve patient outcomes and health. It is amazing to see how much AI and ML are already part of our everyday lives, and to recognize some of it in the mundane around us.
None of us are able to achieve success without some help along the way. Is there a particular person who you are grateful for who helped get you to where you are? Can you share a story about that?
When you are young, there are so many people who step up and help you along the way. I have had great luck with several professors who have encouraged me in school, and an uncle who worked in computers who would take me to his office and let me play around with his machines. I now try to give back and mentor several young people, especially women who are trying to get into the field. I volunteer with AnitaB and Zonta, as well as taking on mentees where I work.
As with any career path, the AI industry comes with its own set of challenges. Could you elaborate on some of the significant challenges you faced in your AI career and how you managed to overcome them?
I think one major challenge in AI is the speed of change. I remember after spending my Christmas holiday learning and coding in R, when I joined the Data Science team at GEICO, I realized the world had moved on and everyone was now coding in Python. So, I had to learn Python very fast, in order to understand what was going on.
It’s the same with research — I try to work on one subject, and four new papers are published every week that move the goal posts. It is very challenging to keep up, but you just have to adapt to continuously learn and let go of what becomes obsolete.
Ok, let’s now move to the main part of our interview about AI. What are the 3 things that most excite you about the AI industry now? Why?
1. Creativity
Generative AI brought us the ability to create amazing images based on simple text descriptions. Entire videos are now possible, and soon, maybe entire movies. I have been working in AI for several years and I never thought creative jobs will be the first to be achieved by AI. I am amazed at the capacity of an algorithms to create images, and to observe the artificial creativity we now see for the first time.
2. Abstraction
I think with the success and immediate mainstream adoption of Generative AI, we saw the great appetite out there for automation and abstraction. No one wants to do boring work and summarizing documents; no one wants to read long websites, they just want the gist of it. If I drive a car, I don’t need to know how the engine works and every equation that the engineers used to build it — I just want my car to drive. The same level of abstraction is now expected in AI. There is a lot of opportunity here in creating these abstractions for the future.
3. Opportunity
I like that we are in the beginning of AI, so there is a lot of opportunity to jump in. Most people who are passionate about it can learn all about AI fully online, in places like Open Institute of Technology. Or they can get experience working on small projects, and then they can apply for jobs. It is great because it gives people access to good jobs and stability in the future.
What are the 3 things that concern you about the AI industry? Why? What should be done to address and alleviate those concerns?
1. Fairness
The large companies that build LLMs spend a lot of energy and money into making them fair. But it is not easy. Us, as humans, are often not fair ourselves. We even have problems agreeing what fairness even means. So, how can we teach the machines to be fair? I think the responsibility stays with us. We can’t simply say “AI did this bad thing.”
2. Regulation
There are some regulations popping up but most are not coordinated or discussed widely. There is controversy, such as regarding the new California bill SB1047, where scientists take different sides of the debate. We need to find better ways to regulate the use and creation of AI, working together as a society, not just in small groups of politicians.
3. Awareness
I wish everyone understood the basics of AI. There is denial, fear, hatred that is created by doomsday misinformation. I wish AI was taught from a young age, through appropriate means, so everyone gets the fundamental principles and understands how to use this great tool in their lives.
For a young person who would like to eventually make a career in AI, which skills and subjects do they need to learn?
I think maybe the right question is: what are you passionate about? Do that, and see how you can use AI to make your job better and more exciting! I think AI will work alongside people in most jobs, as it develops and matures.
But for those who are looking to work in AI, they can choose from a variety of roles as well. We have technical roles like data scientist or machine learning engineer, which require very specialized knowledge and degrees. They learn computing, software engineering, programming, data analysis, data engineering. There are also business roles, for people who understand the technology well but are not writing code. Instead, they define strategies, design solutions for companies, or write implementation plans for AI products and services. There is also a robust AI research domain, where lots of scientists are measuring and analyzing new technology developments.
With Generative AI, new roles appeared, such as Prompt Engineer. We can now talk with the machines in natural language, so speaking good English is all that’s required to find the right conversation.
With these many possible roles, I think if you work in AI, some basic subjects where you can start are:
- Analytics — understand data and how it is stored and governed, and how we get insights from it.
- Logic — understand both mathematical and philosophical logic.
- Fundamentals of AI — read about the history and philosophy of AI, models of thinking, and major developments.
As you know, there are not that many women in the AI industry. Can you advise what is needed to engage more women in the AI industry?
Engaging more women in the AI industry is absolutely crucial if you want to build any successful AI products. In my twenty years career, I have seen changes in the tech industry to address this gender discrepancy. For example, we do well in school with STEM programs and similar efforts that encourage girls to code. We also created mentorship organizations such as AnitaB.org who allow women to connect and collaborate. One place where I think we still lag behind is in the workplace. When I came to the US in my twenties, I was the only woman programmer in my team. Now, I see more women at work, but still not enough. We say we create inclusive work environments, but we still have a long way to go to encourage more women to stay in tech. Policies that support flexible hours and parental leave are necessary, and other adjustments that account for the different lives that women have compared to men. Bias training and challenging stereotypes are also necessary, and many times these are implemented shoddily in organizations.
Ethical AI development is a pressing concern in the industry. How do you approach the ethical implications of AI, and what steps do you believe individuals and organizations should take to ensure responsible and fair AI practices?
Machine Learning and AI learn from data. Unfortunately, lot of our historical data shows strong biases. For example, for a long time, it was perfectly legal to only offer mortgages to white people. The data shows that. If we use this data to train a new model to enhance the mortgage application process, then the model will learn that mortgages should only be offered to white men. That is a bias that we had in the past, but we do not want to learn and amplify in the future.
Generative AI has introduced a new set of fresh risks, the most famous being the “hallucinations.” Generative AI will create new content based on chunks of text it finds in its training data, without an understanding of what the content means. It could repeat something it learned from one Reddit user ten years ago, that could be factually incorrect. Is that piece of information unbiased and fair?
There are many ways we fight for fairness in AI. There are technical tools we can use to offer interpretability and explainability of the actual models used. There are business constraints we can create, such as guardrails or knowledge bases, where we can lead the AI towards ethical answers. We also advise anyone who build AI to use a diverse team of builders. If you look around the table and you see the same type of guys who went to the schools, you will get exactly one original idea from them. If you add different genders, different ages, different tenures, different backgrounds, then you will get ten innovative ideas for your product, and you will have addressed biases you’ve never even thought of.
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