Human-centric cyber threats have long posed a serious issue for organizations. After all, humans are often the weakest link in the cybersecurity chain. Unfortunately, when artificial intelligence came into the mix, it only made these threats even more dangerous.
So, what can be done about these cyber threats now?
That’s precisely what we asked Tom Vazdar, the chair of the Enterprise Cybersecurity Master’s program at the Open Institute of Technology (OPIT), and Venicia Solomons, aka the “Cyber Queen.”
They dedicated a significant portion of their “Cyber Threat Landscape 2024: Navigating New Risks” master class to AI-powered human-centric cyber threats. So, let’s see what these two experts have to say on the topic.
Human-Centric Cyber Threats 101
Before exploring how AI impacted human-centric cyber threats, let’s go back to the basics. What are human-centric cyber threats?
As you might conclude from the name, human-centric cyber threats are cybersecurity risks that exploit human behavior or vulnerabilities (e.g., fear). Even if you haven’t heard of the term “human-centric cyber threats,” you’ve probably heard of (or even experienced) the threats themselves.
The most common of these threats are phishing attacks, which rely on deceptive emails to trick users into revealing confidential information (or clicking on malicious links). The result? Stolen credentials, ransomware infections, and general IT chaos.
How Has AI Impacted Human-Centric Cyber Threats?
AI has infiltrated virtually every cybersecurity sector. Social engineering is no different.
As mentioned, AI has made human-centric cyber threats substantially more dangerous. How? By making them difficult to spot.
In Venicia’s words, AI has allowed “a more personalized and convincing social engineering attack.”
In terms of email phishing, malicious actors use AI to write “beautifully crafted emails,” as Tom puts it. These emails contain no grammatical errors and can mimic the sender’s writing style, making them appear more legitimate and harder to identify as fraudulent.
These highly targeted AI-powered phishing emails are no longer considered “regular” phishing attacks but spear phishing emails, which are significantly more likely to fool their targets.
Unfortunately, it doesn’t stop there.
As AI technology advances, its capabilities go far beyond crafting a simple email. Venicia warns that AI-powered voice technology can even create convincing voice messages or phone calls that sound exactly like a trusted individual, such as a colleague, supervisor, or even the CEO of the company. Obey the instructions from these phone calls, and you’ll likely put your organization in harm’s way.
How to Counter AI-Powered Human-Centric Cyber Threats
Given how advanced human-centric cyber threats have gotten, one logical question arises – how can organizations counter them? Luckily, there are several ways to do this. Some rely on technology to detect and mitigate threats. However, most of them strive to correct what caused the issue in the first place – human behavior.
Enhancing Email Security Measures
The first step in countering the most common human-centric cyber threats is a given for everyone, from individuals to organizations. You must enhance your email security measures.
Tom provides a brief overview of how you can do this.
No. 1 – you need a reliable filtering solution. For Gmail users, there’s already one such solution in place.
No. 2 – organizations should take full advantage of phishing filters. Before, only spam filters existed, so this is a major upgrade in email security.
And No. 3 – you should consider implementing DMARC (Domain-based Message Authentication, Reporting, and Conformance) to prevent email spoofing and phishing attacks.
Keeping Up With System Updates
Another “technical” move you can make to counter AI-powered human-centric cyber threats is to ensure all your systems are regularly updated. Fail to keep up with software updates and patches, and you’re looking at a strong possibility of facing zero-day attacks. Zero-day attacks are particularly dangerous because they exploit vulnerabilities that are unknown to the software vendor, making them difficult to defend against.
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Nurturing a Culture of Skepticism
The key component of the human-centric cyber threats is, in fact, humans. That’s why they should also be the key component in countering these threats.
At an organizational level, numerous steps are needed to minimize the risks of employees falling for these threats. But it all starts with what Tom refers to as a “culture of skepticism.”
Employees should constantly be suspicious of any unsolicited emails, messages, or requests for sensitive information.
They should always ask themselves – who is sending this, and why are they doing so?
This is especially important if the correspondence comes from a seemingly trusted source. As Tom puts it, “Don’t click immediately on a link that somebody sent you because you are familiar with the name.” He labels this as the “Rule No. 1” of cybersecurity awareness.
Growing the Cybersecurity Culture
The ultra-specific culture of skepticism will help create a more security-conscious workforce. But it’s far from enough to make a fundamental change in how employees perceive (and respond to) threats. For that, you need a strong cybersecurity culture.
Tom links this culture to the corporate culture. The organization’s mission, vision, statement of purpose, and values that shape the corporate culture should also be applicable to cybersecurity. Of course, this isn’t something companies can do overnight. They must grow and nurture this culture if they are to see any meaningful results.
According to Tom, it will probably take at least 18 months before these results start to show.
During this time, organizations must work on strengthening the relationships between every department, focusing on the human resources and security sectors. These two sectors should be the ones to primarily grow the cybersecurity culture within the company, as they’re well versed in the two pillars of this culture – human behavior and cybersecurity.
However, this strong interdepartmental relationship is important for another reason.
As Tom puts it, “[As humans], we cannot do anything by ourselves. But as a collective, with the help within the organization, we can.”
Staying Educated
The world of AI and cybersecurity have one thing in common – they never sleep. The only way to keep up with these ever-evolving worlds is to stay educated.
The best practice would be to gain a solid base by completing a comprehensive program, such as OPIT’s Enterprise Cybersecurity Master’s program. Then, it’s all about continuously learning about new developments, trends, and threats in AI and cybersecurity.
Conducting Regular Training
For most people, it’s not enough to just explain how human-centric cyber threats work. They must see them in action. Especially since many people believe that phishing attacks won’t happen to them or, if they do, they simply won’t fall for them. Unfortunately, neither of these are true.
Approximately 3.4 billion phishing emails are sent each day, and millions of them successfully bypass all email authentication methods. With such high figures, developing critical thinking among the employees is the No. 1 priority. After all, humans are the first line of defense against cyber threats.
But humans must be properly trained to counter these cyber threats. This training includes the organization’s security department sending fake phishing emails to employees to test their vigilance. Venicia calls employees who fall for these emails “clickers” and adds that no one wants to be a clicker. So, they do everything in their power to avoid falling for similar attacks in the future.
However, the key to successful employee training in this area also involves avoiding sending similar fake emails. If the company keeps trying to trick the employees in the same way, they’ll likely become desensitized and less likely to take real threats seriously.
So, Tom proposes including gamification in the training. This way, the training can be more engaging and interactive, encouraging employees to actively participate and learn. Interestingly, AI can be a powerful ally here, helping create realistic scenarios and personalized learning experiences based on employee responses.
Following in the Competitors’ Footsteps
When it comes to cybersecurity, it’s crucial to be proactive rather than reactive. Even if an organization hasn’t had issues with cyberattacks, it doesn’t mean it will stay this way. So, the best course of action is to monitor what competitors are doing in this field.
However, organizations shouldn’t stop with their competitors. They should also study other real-world social engineering incidents that might give them valuable insights into the tactics used by the malicious actors.
Tom advises visiting the many open-source databases reporting on these incidents and using the data to build an internal educational program. This gives organizations a chance to learn from other people’s mistakes and potentially prevent those mistakes from happening within their ecosystem.
Stay Vigilant
It’s perfectly natural for humans to feel curiosity when it comes to new information, anxiety regarding urgent-looking emails, and trust when seeing a familiar name pop up on the screen. But in the world of cybersecurity, these basic human emotions can cause a lot of trouble. That is, at least, when humans act on them.
So, organizations must work on correcting human behaviors, not suppressing basic human emotions. By doing so, they can help employees develop a more critical mindset when interacting with digital communications. The result? A cyber-aware workforce that’s well-equipped to recognize and respond to phishing attacks and other cyber threats appropriately.
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Source:
- The Yuan, Published on October 25th, 2024.
By Zorina Alliata
Artificial intelligence is a classic example of a mismatch between perceptions and reality, as people tend to overlook its positive aspects and fear it far more than what is warranted by its actual capabilities, argues AI strategist and professor Zorina Alliata.
ALEXANDRIA, VIRGINIA – In recent years, artificial intelligence (AI) has grown and developed into something much bigger than most people could have ever expected. Jokes about robots living among humans no longer seem so harmless, and the average person began to develop a new awareness of AI and all its uses. Unfortunately, however – as is often a human tendency – people became hyper-fixated on the negative aspects of AI, often forgetting about all the good it can do. One should therefore take a step back and remember that humanity is still only in the very early stages of developing real intelligence outside of the human brain, and so at this point AI is almost like a small child that humans are raising.
AI is still developing, growing, and adapting, and like any new tech it has its drawbacks. At one point, people had fears and doubts about electricity, calculators, and mobile phones – but now these have become ubiquitous aspects of everyday life, and it is not difficult to imagine a future in which this is the case for AI as well.
The development of AI certainly comes with relevant and real concerns that must be addressed – such as its controversial role in education, the potential job losses it might lead to, and its bias and inaccuracies. For every fear, however, there is also a ray of hope, and that is largely thanks to people and their ingenuity.
Looking at education, many educators around the world are worried about recent developments in AI. The frequently discussed ChatGPT – which is now on its fourth version – is a major red flag for many, causing concerns around plagiarism and creating fears that it will lead to the end of writing as people know it. This is one of the main factors that has increased the pessimistic reporting about AI that one so often sees in the media.
However, when one actually considers ChatGPT in its current state, it is safe to say that these fears are probably overblown. Can ChatGPT really replace the human mind, which is capable of so much that AI cannot replicate? As for educators, instead of assuming that all their students will want to cheat, they should instead consider the options for taking advantage of new tech to enhance the learning experience. Most people now know the tell-tale signs for identifying something that ChatGPT has written. Excessive use of numbered lists, repetitive language and poor comparison skills are just three ways to tell if a piece of writing is legitimate or if a bot is behind it. This author personally encourages the use of AI in the classes I teach. This is because it is better for students to understand what AI can do and how to use it as a tool in their learning instead of avoiding and fearing it, or being discouraged from using it no matter the circumstances.
Educators should therefore reframe the idea of ChatGPT in their minds, have open discussions with students about its uses, and help them understand that it is actually just another tool to help them learn more efficiently – and not a replacement for their own thoughts and words. Such frank discussions help students develop their critical thinking skills and start understanding their own influence on ChatGPT and other AI-powered tools.
By developing one’s understanding of AI’s actual capabilities, one can begin to understand its uses in everyday life. Some would have people believe that this means countless jobs will inevitably become obsolete, but that is not entirely true. Even if AI does replace some jobs, it will still need industry experts to guide it, meaning that entirely new jobs are being created at the same time as some older jobs are disappearing.
Adapting to AI is a new challenge for most industries, and it is certainly daunting at times. The reality, however, is that AI is not here to steal people’s jobs. If anything, it will change the nature of some jobs and may even improve them by making human workers more efficient and productive. If AI is to be a truly useful tool, it will still need humans. One should remember that humans working alongside AI and using it as a tool is key, because in most cases AI cannot do the job of a person by itself.
Is AI biased?
Why should one view AI as a tool and not a replacement? The main reason is because AI itself is still learning, and AI-powered tools such as ChatGPT do not understand bias. As a result, whenever ChatGPT is asked a question it will pull information from anywhere, and so it can easily repeat old biases. AI is learning from previous data, much of which is biased or out of date. Data about home ownership and mortgages, e.g., are often biased because non-white people in the United States could not get a mortgage until after the 1960s. The effect on data due to this lending discrimination is only now being fully understood.
AI is certainly biased at times, but that stems from human bias. Again, this just reinforces the need for humans to be in control of AI. AI is like a young child in that it is still absorbing what is happening around it. People must therefore not fear it, but instead guide it in the right direction.
For AI to be used as a tool, it must be treated as such. If one wanted to build a house, one would not expect one’s tools to be able to do the job alone – and AI must be viewed through a similar lens. By acknowledging this aspect of AI and taking control of humans’ role in its development, the world would be better placed to reap the benefits and quash the fears associated with AI. One should therefore not assume that all the doom and gloom one reads about AI is exactly as it seems. Instead, people should try experimenting with it and learning from it, and maybe soon they will realize that it was the best thing that could have happened to humanity.
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Source:
- The European Business Review, Published on October 27th, 2024.
By Lokesh Vij
Lokesh Vij is a Professor of BSc in Modern Computer Science & MSc in Applied Data Science & AI at Open Institute of Technology. With over 20 years of experience in cloud computing infrastructure, cybersecurity and cloud development, Professor Vij is an expert in all things related to data and modern computer science.
In today’s rapidly evolving technological landscape, the fields of blockchain and cloud computing are transforming industries, from finance to healthcare, and creating new opportunities for innovation. Integrating these technologies into education is not merely a trend but a necessity to equip students with the skills they need to thrive in the future workforce. Though both technologies are independently powerful, their potential for innovation and disruption is amplified when combined. This article explores the pressing questions surrounding the inclusion of blockchain and cloud computing in education, providing a comprehensive overview of their significance, benefits, and challenges.
The Technological Edge and Future Outlook
Cloud computing has revolutionized how businesses and individuals’ access and manage data and applications. Benefits like scalability, cost efficiency (including eliminating capital expenditure – CapEx), rapid innovation, and experimentation enable businesses to develop and deploy new applications and services quickly without the constraints of traditional on-premises infrastructure – thanks to managed services where cloud providers manage the operating system, runtime, and middleware, allowing businesses to focus on development and innovation. According to Statista, the cloud computing market is projected to reach a significant size of Euro 250 billion or even higher by 2028 (from Euro 110 billion in 2024), with a substantial Compound Annual Growth Rate (CAGR) of 22.78%. The widespread adoption of cloud computing by businesses of all sizes, coupled with the increasing demand for cloud-based services and applications, fuels the need for cloud computing professionals.
Blockchain, a distributed ledger technology, has paved the way by providing a secure, transparent, and tamper-proof way to record transactions (highly resistant to hacking and fraud). In 2021, European blockchain startups raised $1.5 billion in funding, indicating strong interest and growth potential. Reports suggest the European blockchain market could reach $39 billion by 2026, with a significant CAGR of over 47%. This growth is fueled by increasing adoption in sectors like finance, supply chain, and healthcare.
Addressing the Skills Gap
Reports from the World Economic Forum indicate that 85 million jobs may be displaced by a shift in the division of labor between humans and machines by 2025. However, 97 million new roles may emerge that are more adapted to the new division of labor between humans, machines, and algorithms, many of which will require proficiency in cloud computing and blockchain.
Furthermore, the World Economic Forum predicts that by 2027, 10% of the global GDP will be tokenized and stored on the blockchain. This massive shift means a surge in demand for blockchain professionals across various industries. Consider the implications of 10% of the global GDP being on the blockchain: it translates to a massive need for people who can build, secure, and manage these systems. We’re talking about potentially millions of jobs worldwide.
The European Blockchain Services Infrastructure (EBSI), an EU initiative, aims to deploy cross-border blockchain services across Europe, focusing on areas like digital identity, trusted data sharing, and diploma management. The EU’s MiCA (Crypto-Asset Regulation) regulation, expected to be fully implemented by 2025, will provide a clear legal framework for crypto-assets, fostering innovation and investment in the blockchain space. The projected growth and supportive regulatory environment point to a rising demand for blockchain professionals in Europe. Developing skills related to EBSI and its applications could be highly advantageous, given its potential impact on public sector blockchain adoption. Understanding the MiCA regulation will be crucial for blockchain roles related to crypto-assets and decentralized finance (DeFi).
Furthermore, European businesses are rapidly adopting digital technologies, with cloud computing as a core component of this transformation. GDPR (Data Protection Regulations) and other data protection laws push businesses to adopt secure and compliant cloud solutions. Many European countries invest heavily in cloud infrastructure and promote cloud adoption across various sectors. Artificial intelligence and machine learning will be deeply integrated into cloud platforms, enabling smarter automation, advanced analytics, and more efficient operations. This allows developers to focus on building applications without managing servers, leading to faster development cycles and increased scalability. Processing data closer to the source (like on devices or local servers) will become crucial for applications requiring real-time responses, such as IoT and autonomous vehicles.
The projected growth indicates a strong and continuous demand for blockchain and cloud professionals in Europe and worldwide. As we stand at the “crossroads of infinity,” there is a significant skill shortage, which will likely increase with the rapid adoption of these technologies. A 2023 study by SoftwareOne found that 95% of businesses globally face a cloud skills gap. Specific skills in high demand include cloud security, cloud-native development, and expertise in leading cloud platforms like AWS, Azure, and Google Cloud. The European Commission’s Digital Economy and Society Index (DESI) highlights a need for improved digital skills in areas like blockchain to support the EU’s digital transformation goals. A 2023 report by CasperLabs found that 90% of businesses in the US, UK, and China adopt blockchain, but knowledge gaps and interoperability challenges persist.
The Role of Educational Institutions
This surge in demand necessitates a corresponding increase in qualified individuals who can design, implement, and manage cloud-based and blockchain solutions. Educational institutions have a critical role to play in bridging this widening skills gap and ensuring a pipeline of talent ready to meet the demands of this burgeoning industry.
To effectively prepare the next generation of cloud computing and blockchain experts, educational institutions need to adopt a multi-pronged approach. This includes enhancing curricula with specialized programs, integrating cloud and blockchain concepts into existing courses, and providing hands-on experience with leading technology platforms.
Furthermore, investing in faculty development to ensure they possess up-to-date knowledge and expertise is crucial. Collaboration with industry partners through internships, co-teach programs, joint research projects, and mentorship programs can provide students with invaluable real-world experience and insights.
Beyond formal education, fostering a culture of lifelong learning is essential. Offering continuing education courses, boot camps, and online resources enables professionals to upskill or reskill and stay abreast of the latest advancements in cloud computing. Actively promoting awareness of career paths and opportunities in this field and facilitating connections with potential employers can empower students to thrive in the dynamic and evolving landscape of cloud computing and blockchain technologies.
By taking these steps, educational institutions can effectively prepare the young generation to fill the skills gap and thrive in the rapidly evolving world of cloud computing and blockchain.
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